The shipment of the order placed by the Customer will be made within the date indicated in the Order Confirmation communication or within the term estimated at the time of the selection of the mode of delivery and, in any case, within the maximum term of 30 (thirty) days from the date of the Order Confirmation.
In the event of inability on the part of the Seller to comply with the above deadline, for whatever reason or reason, and except in any case for causes of force majeure, fortuitous event or facts not attributable to the Seller, the Seller will promptly send an email to the Customer with which it will communicate the new shipping deadline. In this case, the Consumer customer will still have the right and faculty to cancel the order and obtain a refund of the full price paid.
Delivery will be made by express courier chosen by the Seller with anonymous parcel indicating only the data necessary for the physical delivery of the order.
Deliveries are expected and made only on the Italian territory, San Marino and Vatican City within and no later than fifteen days, to be understood as working days, starting from the terms indicated in point 12.1.
In the event that there are problems attributable and/or not attributable to the company contracted for delivery during transport and the package has not yet arrived at its destination within the indicative time limit referred to in the preceding paragraph, or has arrived at its destination late, the Customer may promptly notify the Seller, who will attempt to resolve the matter within a reasonable period of time. It is understood that the Seller shall not be liable for delay or non-delivery due to incorrect or incomplete communication of the address by the Customer, or in case of its absence at the time of delivery, or even in case of refusal or reluctance to receive the package.
If it is not possible to deliver to the Customer due to his absence at the given address, a second delivery attempt will be made. In case of further absence and / or inability to deliver attributable to the customer, the package will be returned to the seller who will inform the customer by e-mail. In this case, the cost of returning the package to Room 401 and subsequently sending it back to the customer will be borne entirely by the customer, even in the case of original free shipping. In any case, prior to the return to Room 401, the package will remain stored at an agreed storage facility for a limited time and the customer will receive a notice specifying the location of his order and how to arrange a new delivery.
Without prejudice to the provisions on withdrawal of these general terms and conditions, it is the Customer’s responsibility to check the good condition and conformity of the delivered goods with respect to the order placed.
The above delivery times refer exclusively to the products in stock at the time of the purchase order.
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